a problem I am facing is sending out emails via SendGrid that includes uploaded files (usually pdf documents).
What I have managed so far:
Sending out emails with the uploaded files by using a link. Unfortunately, a couple of the email receivers are complaining that the link does not work on their computers (I don’t have a clue why, as it works for me and my colleagues).
So I am trying to send out emails with a link where the receivers are forced to download the file but cannot figure out the solution for that or any other way how to solve this problem.
It would be great if you could let me know of anything that might help me getting this issues solved.
Have you tried changing the storage link to Dropbox or something else to verify it’s not a firewall or something else on the customer end like virus scanner stopping the download?
Have you tried just displaying the PDF instead of downloading by taking them to a bubble page with that PDF view on it?