[Beta] Alerts when Bubble has infrastructure issues

[josh]

Hi all –

If you go to http://status.bubble.is, you’ll see a “Subscribe to Updates” button at the top of the page. This will let you get text or email alerts when Bubble goes down or has system-wide issues.

I’m calling this a “beta” for now because we’re still making a bunch of improvements and changes to our alerting and incident management systems, so if you sign up, it is possible you may get occasional false alarms as we work stuff out. Our plan is to get it stabilized over the next month or so. I think it’s better to give people the option of signing up now, however, since I know getting proactively notified is really important to a lot of people.

[petter]

Great, thank you!

It’s great to see that you’re really taking it seriously with the outages that have been. Overall, in my experience, the system has been a lot more stable the last weeks, and this is one more thing that adds to our confidence in Bubble!

[soeren]

Great initiative. The key point to make status notifications really useful is to describe how apps are impacted. Issues with the Bubble editor are less important, but when something hits our end users, it is really important to know how they are affected.

[NigelG]

As the status updates don’t support Slack right now, I looked at using Zapier.

Would it be possible to add a “test” button to post to the Webhook please, that way we can get it set up ?

[emmanuel]

We use statuspage.io for our status page, not sure they offer this out-of-the-box unfortunately.

[NigelG]

OK, will wait for a status update and see if I can pull the fields. Thanks.

[vlad]

@NigelG - I believe the JSON that’s used has the following format (you can send this as the body using Postman to initialize the endpoint) and the field you want is “status_description”.

{
   "meta":{
      "unsubscribe":"http://statustest.flyingkleinbrothers.com:5000/?unsubscribe=j0vqr9kl3513",
      "documentation":"http://doers.statuspage.io/customer-notifications/webhooks/"
   },
   "page":{
      "id": "j2mfxwj97wnj",
      "status_indicator": "critical",
      "status_description": "Major System Outage"
   },
   "incident":{
      "backfilled":false,
      "created_at":"2013-05-29T15:08:51-06:00",
      "impact":"critical",
      "impact_override":null,
      "monitoring_at":"2013-05-29T16:07:53-06:00",
      "postmortem_body":null,
      "postmortem_body_last_updated_at":null,
      "postmortem_ignored":false,
      "postmortem_notified_subscribers":false,
      "postmortem_notified_twitter":false,
      "postmortem_published_at":null,
      "resolved_at":null,
      "scheduled_auto_transition":false,
      "scheduled_for":null,
      "scheduled_remind_prior":false,
      "scheduled_reminded_at":null,
      "scheduled_until":null,
      "shortlink":"http://j.mp/18zyDQx",
      "status":"monitoring",
      "updated_at":"2013-05-29T16:30:35-06:00",
      "id":"lbkhbwn21v5q",
      "organization_id":"j2mfxwj97wnj",
      "incident_updates":[
         {
            "body":"A fix has been implemented and we are monitoring the results.",
            "created_at":"2013-05-29T16:07:53-06:00",
            "display_at":"2013-05-29T16:07:53-06:00",
            "status":"monitoring",
            "twitter_updated_at":null,
            "updated_at":"2013-05-29T16:09:09-06:00",
            "wants_twitter_update":false,
            "id":"drfcwbnpxnr6",
            "incident_id":"lbkhbwn21v5q"
         },
         {
            "body":"We are waiting for the cloud to come back online and will update when we have further information",
            "created_at":"2013-05-29T15:18:51-06:00",
            "display_at":"2013-05-29T15:18:51-06:00",
            "status":"identified",
            "twitter_updated_at":null,
            "updated_at":"2013-05-29T15:28:51-06:00",
            "wants_twitter_update":false,
            "id":"2rryghr4qgrh",
            "incident_id":"lbkhbwn21v5q"
         },
         {
            "body":"The cloud, located in Norther Virginia, has once again gone the way of the dodo.",
            "created_at":"2013-05-29T15:08:51-06:00",
            "display_at":"2013-05-29T15:08:51-06:00",
            "status":"investigating",
            "twitter_updated_at":null,
            "updated_at":"2013-05-29T15:28:51-06:00",
            "wants_twitter_update":false,
            "id":"qbbsfhy5s9kk",
            "incident_id":"lbkhbwn21v5q"
         }
      ],
      "name":"Virginia Is Down"
   }
}

[NigelG]

Perfect, thanks !