All, last week I signed up for Sheetsu @ $39 per month which includes priority support.
On using @levon plugin to try and update a Google sheet I keep getting 500 Internal Server Error.
Causes for concern
No response to emails (direct mail or reply to)
The chat box offering 7 days a week support that they say is on the website doesn’t exist.
500 Internal Server Error when trying to update (although adding a record to Google Sheets works?!)
http://status.sheetsu.com/ last update was 16th March 2018 (about 6 weeks ago)
Social media (Twitter and Facebook) were last updated around 12th February 2018 (over 2 months ago)
I’ve dropped $39 a month on a product that doesn’t work and is unsupported.
The only way to cancel the subscription is to email them!
Does anybody know what’s going on with Sheetsu?
Has anyone had contact with them in the last week(s)?
Is writing, reading and adding working for them?
Are there any (hopefully cheaper) alternatives to Sheetsu?
Any ideas how I might snag a refund if they’re not / can’t respond to email?
Thanks, in advance Bubblers.