Rebrandly API Plugin Issue

help · October 13, 2018, 8:13pm

I am trying to use the Rebrandly plugin to create a short URL. Whenever the user passes a URL to the plugin, I get an API error response from Rebrandly (API keys and setup is fine), using the free tier of Rebrandly and am not passing any ‘notes’ to the api, just a URL. The plugin parameters don’t even accept notes.

Their dev team isn’t sure what it is, any ideas? The error code is below:

Thanks for the help!

Reece

ryley.randall · October 13, 2018, 8:24pm

I haven’t looked at the docs and you probabaly are already be doing this, but try to encode the url when you pass it in the API. It may do the trick

help · October 13, 2018, 8:29pm

Could you elaborate on that please? Thanks

ryley.randall · October 13, 2018, 8:34pm

When you select the url, use the formatted as option and choose URL encode

copilot · October 14, 2018, 1:47am

Hey @help!

If you’re referring to the Create branded URLs with Rebrandly plugin, give us a shout at plugins@cobubble.com. The error may be tied to parameter format, we’re happy to take a look.

help · October 14, 2018, 11:39am

Sending it over to you thanks!

help · October 14, 2018, 11:40am

Thanks for the suggestion. Tried using URL encoding with and without the replace space checkbox ticked. Response was invalid format

NigelG · October 14, 2018, 2:20pm

Certainly a bit odd. Looks like description is being passed anyway, but no idea what it in there !

Maybe easier to just do the call natively. That works.

help · October 14, 2018, 2:34pm

Thanks Nigel, I might have to play around with it natively then! I’ll see what @romanmg and the team come back with

romanmg · October 18, 2018, 6:45am

Hi @help, I know it’s been a few days, but just wanted to make sure you were reaching out to the right plugin developer (@copilot) for this. Best to reach out to their plugin email to get in touch (plugins@cobubble.com).

Wanted to clarify that CoBubble and I are separate developers

copilot · October 18, 2018, 6:57am

@romanmg We did hear from @help. Thanks for clarifying as always.

help · October 18, 2018, 2:15pm

Thanks and apologies for the mistake

copilot · November 8, 2018, 6:47pm

Hey @help,

Just a heads-up that we pushed Version 2.0 of the Rebrandly plugin. It seems like the structure of the API was slightly-altered causing validation issues against Rebrandly’s checks. With the action now being singular and server-side, you should be able to more reliably shorten URLs without issues.

In the event that you do still run into issues, let us know at plugins@cobubble.com.

help · November 8, 2018, 9:51pm

Thanks thats great! Thanks for letting me know

damien.laborie · January 24, 2019, 12:59pm

Hi,

I just installed rebrandly plugin, enter api key. I do not see anything when doing “get data from external API” : how do I get the shorten url ?

thanks

keith · January 24, 2019, 3:49pm

That plug-in probably defines the calls as actions rather than data. You’ll find them in workflow actions in that case.

damien.laborie · January 24, 2019, 4:23pm

ok thank you Keith. I went for API call so I have better control.

keith · January 24, 2019, 6:21pm

It’s an easy one to get started with, for sure. One of the first things that got me going with the API Connector.