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Rebrandly API Plugin Issue


#1

Hi all, @romanmg

I am trying to use the Rebrandly plugin to create a short URL. Whenever the user passes a URL to the plugin, I get an API error response from Rebrandly (API keys and setup is fine), using the free tier of Rebrandly and am not passing any ‘notes’ to the api, just a URL. The plugin parameters don’t even accept notes.

Their dev team isn’t sure what it is, any ideas? The error code is below:

Thanks for the help!

Reece


#2

I haven’t looked at the docs and you probabaly are already be doing this, but try to encode the url when you pass it in the API. It may do the trick


#3

Could you elaborate on that please? Thanks


#4

When you select the url, use the formatted as option and choose URL encode


#5

Hey @help!

If you’re referring to the Create branded URLs with Rebrandly plugin, give us a shout at plugins@cobubble.com. The error may be tied to parameter format, we’re happy to take a look. :slight_smile:


#6

Sending it over to you thanks!


#7

Thanks for the suggestion. Tried using URL encoding with and without the replace space checkbox ticked. Response was invalid format


#8

Certainly a bit odd. Looks like description is being passed anyway, but no idea what it in there !

Maybe easier to just do the call natively. That works.


#9

Thanks Nigel, I might have to play around with it natively then! I’ll see what @romanmg and the team come back with


#10

Hi @help, I know it’s been a few days, but just wanted to make sure you were reaching out to the right plugin developer (@cobubble) for this. Best to reach out to their plugin email to get in touch (plugins@cobubble.com).

Wanted to clarify that CoBubble and I are separate developers :slight_smile:


#11

@romanmg We did hear from @help. Thanks for clarifying as always. :slight_smile:


#12

Thanks and apologies for the mistake


#13

Hey @help,

Just a heads-up that we pushed Version 2.0 of the Rebrandly plugin. It seems like the structure of the API was slightly-altered causing validation issues against Rebrandly’s checks. With the action now being singular and server-side, you should be able to more reliably shorten URLs without issues.

In the event that you do still run into issues, let us know at plugins@cobubble.com. :slight_smile:


#14

Thanks thats great! Thanks for letting me know