Glad you like it!
Can you please share a link to the page that has this issue? We also need to know which browser you use to access the page, and the operating system (i.e. Mac, Windows, Linux etc)
@georgeciobanu@NigelG - I’ve upgraded Ziggeo, so ruled out that it’s just the free plan.
I also have a theory now that I wanted to run by you guys and see if it’s possible, and if so what I could do to resolve.
I made a copy of my app intending to bare it down and replicate for you guys. But before deleting anything I tested it as is, and was surprised that the extra step that I reported is NOT there.
Went back to my current app, and it is there.
The only difference between the two that I can think of right now is that my original app has my own domain set, whereas the copy doesn’t.
Does that sound like something that could be the culprit? And if so, any recommendations for fixing?
Also open to other ideas of what to look into that it can be. This is a pretty high priority for us right now.
If you record Ziggeo video on your Mac, you can try the built-in tool, QuickTime. Note that it cannot record your system sound only, which is the biggest shortcoming of it. For me, I use its alternative, mac screen and audio recorder. Luckily, it can work well.