Forum Documentation Showcase Pricing Learn more

Screen Suddenly going black when a page is loaded

#1

Not sure if this is a bug or not but all of a sudden a lot of pages on my website go to a black screen when first loaded and then if i scroll down on the black screen - the actual page appears and is normal and working. I can’t pinpoint anything that I’ve done that has caused this change. I didn’t even do a deployment when it started.

I think it is only happening on my mobile and not desktop but i could be wrong (chrome web browser on android pixel 3).

Please see the attached screenshot of the black screen.

Any ideas for what might be causing this? Is it a bug or am i missing something here?

0 Likes

#2

Double check to make sure that you didn’t put a mobile redirect (er, mobile version of the page" in your app.

See screenshot below of the page options setup:

04%20AM

0 Likes

#3

Is this happening in the live version of your application?

I went to jamscene.co and clicked around many pages but didn’t see any black screens.

0 Likes

#4

Are you sure this is not a cache problem or something? Try clearing your cache.

0 Likes

#5

I just cleared the cache on my phone browser and now all the pages are loading normally. Thanks everyone for the help.

PS: @talbotnar - Yes it was the live version & @dan1 - no I didn’t have mobile version on

0 Likes

closed #6

This topic was automatically closed after 14 days. New replies are no longer allowed.

0 Likes